General Questions About Our Service

Q. What should I expect when I arrive?
A. You'll be greeted by a easy to use touch-screen monitor with a friendly, professional video of a young lady who will guide you through a simple process. When your transaction is complete, a gate in front of you will raise and you are ready to wash. 


Q. Should I remain in my vehicle?
A. Yes. For safety reasons, there must be a driver at the wheel. All Spiffy Clean Express Washes use extensive lighting, and lots of glass, to create a comfortable, wide-open environment. We'll give you easy to follow instructions, answer any questions you might have, and guide you through the process.  Basically, all you need to do is put your vehicle in neutral when asked, and relax!  We'll do the rest. We clean the vehicle exterior with gentle cloth, micro-clean foam and mild cleaning solutions. Your vehicle will be rinsed and gently air dried - all automatically, in three minutes or less!

Q. Do you take credit cards?
A. Yes. We accept VISA, MasterCard, American Express and Discover.

Q. Do you clean the inside of the car?>
A. Spiffy Clean Express Washes offers "exterior-only" service. We do provide self-service vacuums, and vending items to assist in a final detail process if desired.

Q. What kind of cleaning products do you use?
A.  Our cleaning products use no acids or caustics, and are biodegradable. They are safe for your vehicle and for the environment.

Q. Do you recycle your water?
A. Yes. We reclaim 90% of our water.  It is treated through an elaborate system and returned to the wash process to be used again when cleaning your wheels, tires, undercarriage, and some high pressure applications. 

Q. How do you save water?
A. By comparison with a study showing that the average person uses between 100 and 150 gallons of water when washing a car by hand, our computer-controlled system uses only 30 to 45 gallons of fresh water for each wash, in addition to over 75 gallons of recycled water.

Q. What's the difference between "brushless" and "touchless"?
A. We employ a brushless process, using only Micro-Clean Foam and soft cloth mitter curtains that gently cleans your car in combination with safe, biodegradable shampoos and cleaners. "Touchless" operations, on the other hand don't use direct-contact cleaning media, and rely instead on more aggressive chemicals (possible acids) to break down road film.   This is hard on the vehicle finish and can even etch glass and uncoated polished aluminum wheels. Because we use non-acid based chemicals in our touch free wash process, we provide the safest possible touchless wash available.

Q. What types of vehicles can you wash?
A. We accept most cars, vans and trucks up to 7 feet 2 inches in height. Unfortunately, we cannot wash trucks with dual wheels. We guarantee the safety of all factory-installed equipment in proper working order. 

Q. Can you wash my pickup truck?
A. Almost certainly. All we ask is that the pickup bed be empty before going through the wash. This is for the safety of your vehicle, and those of other customers. Also, some oversized "trailering" side-mirrors are incompatible with our process, and certain types of modifications that employ oversized or off-road tires or radically raised suspensions may not be compatible.

Q. Is the wash safe for convertibles?
A. Yes. Please make sure that the roof is properly latched.

Q. Is the wash safe for newly painted cars?
A. Yes. We use cloth wash materials and mild cleaners. However, the paint should be allowed to cure before washing. Consult with your body shop for curing times. (Paint on new cars is fully cured before delivery.)
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